Customer Support

Customer Support

At XYZ, our remote teams are highly skilled in managing your customer needs. We understand the complexities and costs of running a call center, making it a critical business function. Our trained agents efficiently handle a wide range of call center activities .
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HOW IT WORKS.

Consultation
You are assigned a consultation manager who listen to your business objectives and examine how we can assist your workflow
Management
After examining we deliver you a written proposal and give you a time to go through it thoroughly
Proposal
After examining we deliver you a written proposal and give you a time to go through it thoroughly
Training
After recruitment training process starts and once certification is completed team members are 100% dedicated to you only
Recruitment
Our recruitment team starts hiring young talented individuals to handle your needs, ultimately, we curate a custom team only for you
Review
CSM is designed that ensure that you are satisfied with us. We are improving and working continuously for you

TYPES OF SUPPORT

21

VOICE

22

SMS

23

CHAT

24

MESSAGING

27

E-MAIL

26

IN-APP